Refund & Cancellation Policy

At Internet Cable Hub, we strive to provide high-quality internet and cable services. We understand that sometimes circumstances may change, and this Refund & Cancellation Policy outlines the conditions under which you may request a refund or cancel your services.

1. Service Cancellation

• Customers may cancel their subscription by contacting our support team via phone or email.

• A minimum of 7 days’ notice is required before the next billing cycle to avoid being charged for the following month.

• If cancellation occurs after a billing cycle has started, the current month’s fee is non-refundable.

2. Refund Eligibility

Refunds may be provided in the following cases:

• Service Outage: If services are unavailable for an extended period (72 hours or more) due to a fault on our end.

• Billing Error: If you were mistakenly charged an incorrect amount, we will adjust or refund the difference.

• Duplicate Payment: If a customer is charged twice for the same billing cycle.

Refunds are not applicable for:

• Services used partially during the billing cycle.

• Customer-related issues such as device malfunction or local connectivity problems.

3. Refund Process

• To request a refund, contact us by phone or email with proof of payment and the reason for your request.

• Approved refunds will be processed within 7–10 business days back to the original payment method.

4. Non-Refundable Fees

• Installation charges, activation fees, or equipment rental costs are non-refundable once services have been installed or activated.

5. Contact Information

To request a cancellation or refund, please contact us:

• Address: 1500 Grant St Denver, CO 80203-1859 United States

• Phone: +1 (888) 606-3803

• Email: contact@internetcablehub.pro

6. Policy Updates

Internet Cable Hub reserves the right to update or modify this Refund & Cancellation Policy at any time. Updates will be published on this page, and continued use of our services indicates acceptance of any changes.

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